Frequently asked questions


For more information about our policies or other information you may require, CALL +51 984 738 968


Our policy for our deposits for our treks and tours are that they are 100% non-refundable. There are no exceptions due to the fact that Machulas journey expends a great deal of expense purchasing permits, entrance tickets, and making deposits for reservations or services, most of which are non-changeable, non-transferable, and non-refundable by government regulation.

Changes Made By Client

The person who signs the reservation order is the only person that can make changes to the Tour, trek or any trip. A $40 USD order fee is charged to make any changes. Though all efforts will be made to make the changes requested, they are not guaranteed and there may be additional costs in relation to these changes.


“Let us step into the night and pursue that flighty temptress, adventure.”

Payment deposit

this is very important for every client of Machuals journey especially in classic Inca trails: 2 days, 4 days, 5 or 7 days (Group or Private Service). We request a 50% of deposit this can be $300 USD non-refundable deposit per person along with your personal details (full name, passport number, gender, nationality, DOB.
If the client is going any hiking + extra mountain (Huaynapicchu Mountain) the deposit amount has to be $3060 USD per person.
If the client is going any hiking + extra mountain (Machupicchu Mountain) the deposit amount has to be $3050 USD per person.
Please confirm if you want to climb either HuaynaPicchu or Machupicchu (these are extra mountains once you will finish the tour in to citadel next to that there are two mountains called Huayna Picchu and Machu Picchu these are extra ones, and you have pay extra also) as it needs to be booked well in advance too; this is $60:00USD for Huayna Picchu and $50:00 USD for Machu Picchu, per person.
If you want you can climb any of then, there is different time for bod of then (for huaynapicchu is (from, 7 - 8am or 10-11am) and for Machu Picchu (9:00am to 10:00am) this also needs to be specified although you need to be flexible to either time. Please note, if you get the permits for the 7am start you will probably have to miss the Machu Picchu guided tour. The final invoice you can pay your balance in cash and in US dollars.

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984 738 968

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Matara 222, CUSCO